FAQ

Most searched questions

When will the toll tariffs be indexed and how can I get ready for the tariff indexing?

When will my OBU deposit and my prepaid balance be refunded?

How can I change my payment means (standard account only)?

How can I return my OBU properly?

Can I merge my service point account with an existing standard account?

Which vehicles must pay the toll in Belgium?

Are some vehicles exempted from paying the toll?

Where can I find the current tariffs and toll maps?

To which Regions does the Brussels Ring (R0) belong?

When will the toll tariffs be indexed and how can I get ready for the tariff indexing?

Who is Satellic?

What can I do if my OBU calculates a toll on a private road or a private car park?

What is the amount of the fine?

What should I do if I disagree with a fine?

How can I pay my OBU deposit?

When will my OBU deposit and my prepaid balance be refunded?

Where can I recognise my OBU deposit payment on my credit card statement?

Can I introduce the OBU deposit statement into my bookkeeping or accounting?

Which fuel cards can be used?

Which security code do I enter on the payment page when paying by fuel card?

When is the tolled amount debited from my fuel card?

Why has my fuel card been refused?

How can I pay via a Business Partner?

How can I pay by direct debit?

Why do I have to pay 45 EUR when paying post-paid by credit card?