The OBUs currently available for distribution have been refurbished and some minor scratches may appear on their surface, which is normal.
If the damage looks too severe, please assess it using the photos hereunder. If the OBU is not in an acceptable condition, please take a photo and send it within five days to support@satellic.be or call us on 00800 72 83 55 42.
Acceptable damage
If you find slight damage as described below, you can install the OBU as is.
Small scratches
Missing or damaged protection
Non-acceptable damage
If you notice any of the following damage, please send a photo of the OBU to support@satellic.be or call us on 00800 72 83 55 42.
Heavy hits or scratches
Missing or damaged lower right seal
Markings on the OBU
Markings on the label
Damaged led
Damaged keypad
Damaged screen
Damaged power plug, damaged or twisted power cable
